Languages

Communicating with international guests, in their language

From€0.66incl. VAT / day / property

Many guests do not speak the host's language. A reply in their language avoids misunderstandings and reassures them from the first message.

Create my accountBook a 30-min call

Works with your tools

  • Airbnb
  • Booking.com
  • Hostaway
  • Hospitable
  • SuperHote
  • KeyNest
  • Stripe
  • PriceLabs
← The complete guest communication guide

Misunderstandings are expensive

A misread code, a badly translated rule, an ambiguous check-out time: language mistakes end in calls, delays and bad reviews.

  • Misunderstood arrival and departure times
  • Access instructions followed wrongly
  • House rules ignored

With Allolea The team replies in the guest's language, with your instructions.

Write to be understood

Even in the right language, a short, structured message is easier to follow than a long paragraph.

  • One piece of information per line
  • Photos rather than long descriptions
  • Key figures highlighted: times, codes, floors

With Allolea The digital guest guide uses photos for every check-in step.

Machine translation: with care

Machine translation helps to understand a message, but access instructions translated without a review can turn out wrong.

  • Review every translated instruction
  • Avoid jargon and abbreviations
  • Check numbers after translation

With Allolea You have nothing to translate: the team handles the whole exchange.

Italian guest
Guest : Buongiorno, dove possiamo parcheggiare la macchina?
Reply : Buongiorno! Potete parcheggiare in Rue de la Gare, a 200 m dalla casa. Trovate la mappa nella vostra guida all'arrivo.
Plans

One price per property, shown per day

Prices include VAT, no setup fee. The daily price is indicative: billing is monthly.

Standard

The essentials for your guests

€0.66incl. VAT / day / property

€19.99 incl. VAT / month / property

  • Full Airbnb, Booking.com and other guest messaging
  • Your processes applied to every exchange
  • Replies 7 days a week, in your name
  • WhatsApp replies included, from the Allolea Guest Service number
  • A thread with the team for every request
  • Access to the Allolea app
Get started
Popular

Premium

Everything in Standard, plus

€0.99incl. VAT / day / property

€29.99 incl. VAT / month / property

  • Built-in channel manager: Airbnb and Booking.com prices, calendars and bookings
  • Phone calls with guests
  • Guest review management
  • KeyNest keys, Stripe deposits and payments
  • PriceLabs dynamic pricing
  • Dashboard and monthly review with an expert
Get started

Custom

For property managers with large portfolios

Custom quote

 

  • Volume discounts
  • White label
  • Dedicated Customer Success
Contact us
FAQ

Frequently asked questions

Price, platforms, languages: what people ask us most.

Which languages do you reply in?

In the guest's language. The team handles the whole exchange: you have nothing to translate.

Do I need to translate my instructions?

No. You give us your instructions once, and the team passes them on to the guest in their language.

How much does it cost?

€0.66 per day per property with Standard, all languages included.

Let's talk about your properties

30 minutes to see the tool on your own listings and price your portfolio. We reply within 24 hours by e-mail or WhatsApp.

Book a 30-min call
WhatsApp+33 7 80 91 81 12
E-mailcontact@allolea.com