Vrbo

Vrbo guest communication: families, groups and longer stays

From€0.66incl. VAT / day / property

Vrbo only lists entire homes, often rented by families or groups. Their questions are different: amenities, number of beds, house rules.

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Works with your tools

  • Airbnb
  • Booking.com
  • Hostaway
  • Hospitable
  • SuperHote
  • KeyNest
  • Stripe
  • PriceLabs
← The complete guest communication guide

Families and groups

A group asks more questions than a couple: beds, children's equipment, parking for several cars, everyone's arrival times.

  • Detail beds and amenities
  • State the number of parking spaces
  • Remind guests of the house rules before arrival

With Allolea The team answers every question from your property's information sheet.

Longer stays

Over a week or more, requests also come during the stay: cleaning, linen, breakdowns, tips about the area.

  • Provide a point of contact for the whole stay
  • Keep local contractors' contacts at hand
  • Offer optional services at the right time

With Allolea The team stays available 7 days a week throughout the stay, including at night.

House rules and deposits

Parties, noise, number of people: with a group, rules must be clear before arrival, and tactfully repeated if needed.

  • Send the rules with the check-in instructions
  • Remind guests of quiet hours
  • Deal with a neighbour complaint straight away

With Allolea With Premium, Stripe deposits are checked without manual back-and-forth.

Group
Guest : We are 8 people with 3 cars. Is there enough parking?
Reply : Hi! The house has 2 private spaces and street parking is free 50 m away. The map is in your check-in guide. Enjoy your stay, all of you!
Plans

One price per property, shown per day

Prices include VAT, no setup fee. The daily price is indicative: billing is monthly.

Standard

The essentials for your guests

€0.66incl. VAT / day / property

€19.99 incl. VAT / month / property

  • Full Airbnb, Booking.com and other guest messaging
  • Your processes applied to every exchange
  • Replies 7 days a week, in your name
  • WhatsApp replies included, from the Allolea Guest Service number
  • A thread with the team for every request
  • Access to the Allolea app
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Popular

Premium

Everything in Standard, plus

€0.99incl. VAT / day / property

€29.99 incl. VAT / month / property

  • Built-in channel manager: Airbnb and Booking.com prices, calendars and bookings
  • Phone calls with guests
  • Guest review management
  • KeyNest keys, Stripe deposits and payments
  • PriceLabs dynamic pricing
  • Dashboard and monthly review with an expert
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Custom

For property managers with large portfolios

Custom quote

 

  • Volume discounts
  • White label
  • Dedicated Customer Success
Contact us
FAQ

Frequently asked questions

Price, platforms, languages: what people ask us most.

Do you handle Vrbo messages?

Yes, we reply to your Vrbo guests in your name, just as on Airbnb and Booking.com.

What about a week-long stay?

The team stays available 7 days a week throughout the stay and escalates emergencies straight away.

How much does it cost?

€0.66 per day per property with Standard (€19.99 a month incl. VAT).

Let's talk about your properties

30 minutes to see the tool on your own listings and price your portfolio. We reply within 24 hours by e-mail or WhatsApp.

Book a 30-min call
WhatsApp+33 7 80 91 81 12
E-mailcontact@allolea.com