Guest messages 7 days a week
On Airbnb, Booking.com and Vrbo, our team replies in your name, following your rules. On WhatsApp, your guests write to the Allolea Guest Service number.
100% human · 7 days a week
Guest communication for your short-term rentals
From€0.66incl. VAT / day / property
Our team answers your Airbnb, Booking.com and Vrbo guests in your name, in their language and following your processes, day and night, and on WhatsApp from the Allolea Guest Service number. The app only pings you when a decision is yours to make.
VAT included, billed monthly per property
AlloleaGuest support team
OnlineAirbnb · 22:47¡Hola! Aterrizamos a las 23 h, ¿cómo recogemos las llaves?Translated: Hi! We land at 11pm, how do we get the keys?Good evening! A late arrival is no problem: your check-in guide with photos is in the link below, and your access code will be sent at 3pm on arrival day.
7/7Availability
500+Clients
99%Satisfaction
Works with your tools
- Airbnb
- Booking.com
Hostaway
Hospitable
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Stripe
PriceLabs
Features
From booking to check-out, your guests always get an answer
A human team and one platform for your messages, properties and arrivals.
Read our guest communication guide →Your processes, followed to the letter
For each moment of the stay (booking, arrival, access, issue, check-out, cancellation), you write your process once: the team follows it in every exchange.
Every language
English, Spanish, German, Chinese: the team replies in the guest's language. Nothing for you to translate.
Digital guest guide
Step-by-step check-in with photos, wifi, house rules and local tips, sent at the right time.
Automated messages
Confirmation, day before arrival, check-out: templates per property, sent without a thought.
Today's arrivals and departures
A day view for you and your field team: who arrives, who leaves, and when.
Guest reviews Premium
Reviews on every platform tracked and answered in your name.
Keys and deposits Premium
KeyNest key handover. Security deposit on the guest's card through Stripe: held before arrival, released after departure.
Direct bookings and payments Premium
Create direct bookings from the property page and get paid on your own Stripe account: payment links, options and extras. Allolea takes no commission.
PriceLabs dynamic pricing Premium
Connect your PriceLabs account: your nightly prices update automatically on Airbnb and Booking.com through the channel manager.
Guest calls and follow-up Premium
Phone calls included, a dashboard and a monthly review with a dedicated expert.
Onboarding
Up and running as soon as your details are in
Connect your listings
Airbnb, Booking.com, Hostaway, Hospitable or SuperHote. We import properties and bookings.
24 to 48 hFill in your properties and processes
Access, amenities, rules, and your process for each situation: booking, arrival, stay, check-out, cancellation. You fill them in once in the Allolea app.
In the appWe are up and running straight away
As soon as your details and processes are in, the team takes over 7 days a week and applies them to every exchange. The app only pings you when a decision is yours.
Straight away
Daily price
Less than a euro a day to never miss a guest message again
€0.66per dayper property, Standard plan
- Premium at €0.99 a day: built-in channel manager, guest calls, keys and deposits.
- A slow reply costs you a bad review. One unanswered guest at 11pm often costs more than a month of Allolea.
- Billed monthly, per property. Add or remove a property whenever you like.
What would it cost you?
Per day€3.30€0.66 per property
Per month€99.95billed €19.99 per property
Prices include VAT. Calculation: monthly price × 12 ÷ 365. €19.99 / month = €0.66 / day; €29.99 / month = €0.99 / day.
Channel manager included Premium
No channel manager? No problem, it's included in Premium
Already using Hostaway, Hospitable or SuperHote? We connect to it. If not, Allolea includes its own Airbnb and Booking.com channel manager: your prices, calendars and bookings are managed from Allolea, with no separate tool to pay for.
- Nightly pricesA base price and date-specific overrides, published to Airbnb and Booking.com.
- AvailabilityClose nights for an owner stay or maintenance.
- Stay rulesMinimum and maximum stay, allowed arrival and departure days.
- Bookings and messagesNew bookings, changes and cancellations imported. Guest messages go straight to our team.
CalendarSynced 1 min ago
Mon9
Tue10
Wed11
Thu12
Fri13
Sat14
Sun15
Studio MontmartreParis 18e
Emma L.€89
€89
€109
€109
T2 Vieux-NiceNice
€95
Kenji T.Blocked
Loft BastilleParis 11e
€120
€120
Sofia R.AirbnbBooking.comBlockedPrice changed, publishedPlans
One price per property, shown per day
Prices include VAT, no setup fee. The daily price is indicative: billing is monthly.
Standard
The essentials for your guests
€0.66incl. VAT / day / property
€19.99 incl. VAT / month / property
- Full Airbnb, Booking.com and other guest messaging
- Your processes applied to every exchange
- Replies 7 days a week, in your name
- WhatsApp replies included, from the Allolea Guest Service number
- A thread with the team for every request
- Access to the Allolea app
Premium
Everything in Standard, plus
€0.99incl. VAT / day / property
€29.99 incl. VAT / month / property
- Built-in channel manager: Airbnb and Booking.com prices, calendars and bookings
- Phone calls with guests
- Guest review management
- KeyNest keys, Stripe deposits and payments
- PriceLabs dynamic pricing
- Dashboard and monthly review with an expert
Custom
For property managers with large portfolios
Custom quote
- Volume discounts
- White label
- Dedicated Customer Success
FAQ
Frequently asked questions
Price, platforms, languages: what people ask us most.
How much does Allolea cost per day?
The Standard plan costs €0.66 per day per property (€19.99 per month incl. VAT). The Premium plan costs €0.99 per day per property (€29.99 per month incl. VAT). Billing is monthly.
Can Allolea replace my channel manager?
Yes, on the Premium plan. Allolea connects directly to Airbnb and Booking.com via Channex: you manage nightly prices, availability and stay rules from the Allolea calendar, and bookings are imported automatically. If you already use Hostaway, Hospitable or SuperHote, you can keep them.
Which platforms do you cover?
Airbnb, Booking.com, Vrbo and WhatsApp. We also connect through Hostaway, Hospitable and SuperHote if you already use them.
Do you reply in my name?
Yes, on Airbnb, Booking.com and Vrbo: guests see your name or your company's. On WhatsApp, they write to the Allolea Guest Service number. Either way, we follow your rules and your tone.
Which languages do you reply in?
In the guest's language. Our team handles the conversation, so there is nothing for you to translate.
How long does it take to start?
Straight away. Once your listings are connected (24 to 48 hours) and your property details and processes are filled in in the app, the team is up and running.
What happens in an emergency?
Emergencies are flagged and escalated straight away: we contact you within minutes and coordinate with local contractors if needed.
Let's talk about your properties
30 minutes to see the tool on your own listings and price your portfolio. We reply within 24 hours by e-mail or WhatsApp.